Production details

All ceramic designs are printed, hand applied and fired onto mugs in the factory. The bespoke design service is typically used by museums, galleries, illustrators and small brands. Any artwork supplied should be 600 dpi, and it is worth noting that decals are screen printed using ceramic inks so it is not always possible to reproduce exact pantone references. The continued closures of the Stoke potteries means that plain mugs are now sourced from the Far East, but mugs Made in Britain can be sourced for clients upon request. Prices and minimum orders depend on artwork, colours and quantity required. Generally, the more mugs, the lower the price per mug; and the more colours in the design, the higher the price.

Turnaround Time
4-6 Weeks
File Types
jpeg, pdf, tiff
Minimum Order
Production Access
Works With
  • Large business
  • Small companies
  • Professionals
  • General public
  • Short run
  • Medium run



McLaggan Smith Mugs was established 42 years ago by Wally Smith in his garage in Helensburgh. The family business now operates from a factory unit Jamestown, a couple of miles from the shores of Loch Lomond in the West of Scotland. Mugs were manufactured on site until 1992 when production ceased to allow all the Mclaggan Smith kilns to be used purely for decorating purposes. The company is now run by Wally's wife Camille and daughter Polly.

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